Available 24/7  253-473-2901
FEMA COVID-19 Funeral and Burial Reimbursement Program

Policies and Disclaimers

We reserve the right to change the information contained in this web site without notice. Our company is not responsible for any unintentional errors that may be contained in this web site. Links to other web sites are provided for the convenience of the user and should not be construed as an endorsement of another web site or of the business referred to, or promoted, in another web site. We grant permission for any user to follow links to other web sites, but we cannot be held responsible for any content errors, copyright violations, libelous statements, offensive subject matter, or any other material that may be contained in those web sites, or in any succeeding web sites that may be reached by following those links.

We understand that privacy is an important issue for visitors to our web site. The following information is designed to help visitors understand what information we may gather from our site, and how we may use this information once it has been gathered.

Shipping Policy

We can package, transport, and mail cremated remains by U.S. Priority Mail Express only (other carriers will not accept cremated remains) anywhere in the United States.

Refund/Return

If for any reason there are items or services not utilized you will be entitled to a refund. All refunds will be provided as a credit to the credit card used at the time of purchase.

Personal Information

Oakwood Hill Funeral Chapel & Cemetery may collect personal information that site visitors provide when they complete any online form, application, or survey. Information provided in a request for service or information link/e-mail will be forwarded to one of our associates or affiliates so a staff member can respond to the request. Cremation Plus may contact any visitor who has submitted a request for additional information, regarding the request.

Our company is the sole proprietor of all data files gathered and we do not rent or sell visitors’ personal information to non-affiliate companies without the consent of the visitor.

Site Visitorship Data

Oakwood Hill Funeral Chapel & Cemetery uses aggregated site visitorship data to improve the content and services offered to site visitors. All reports cite visitorship data on an aggregate, anonymous basis, which means that no personal information is associated with it.

This data may include: the number of people who visit our site, the pages they visit, the amount of time they stay on our site or the domain name of the site where visitors are connecting from (comcast.com for example)

Use of Cookies

“Cookies” are small text files that a web site transfers to a site visitor’s hard disk or browser for added functionality, or for tracking web site usage. We do not use cookies to gather personal information, like a person’s name or e-mail address. In order to measure the effectiveness of our online presence, we may use cookies to identify repeat visitors to our web site, to determine the path visitors take on our site, and to identify visitors who came to our site as the result of a link on a third party web site. Any information gathered by the use of cookies is compiled on an aggregate, anonymous basis.

Security

If visitors submit credit card information in an on-line form, our company uses SSL (Secure Socket Layer) encryption technology to protect the information they submit. This technology protects visitors from having their information intercepted by anyone other than our company while it is being transmitted. Oakwood Hill Funeral Chapel & Cemetery works hard to ensure that our systems are secure and that they meet industry standards. Where appropriate, we employ firewalls, encryption technology, user authentication systems (e.g., user names and passwords) and access control mechanisms to control access to systems and data.

Hyperlinks

This web site contains hyperlinks or “links” to other sites, and other sites may “link” to this site. Web sites linking to and from this site may have different privacy practices from the ones described in this Terms of Service statement. Visitors to our site should read the Terms of Service statements of other web sites they visit. This Terms of Service statement applies solely to information collected by this web site.

Changes To Our Terms of Service Policy

We will, from time to time, make changes to this policy. We recommend that visitors to this site revisit this privacy policy on occasion to learn of new privacy practices and changes to our policy.

Contacting The Webmaster

Your comments about our services and policies are important to us. If site visitors have any questions, concerns, or complaints about this Terms of Service policy, or want to let us know what they think about any of our on-line products and services, they can use the “Contact Us” form/link accessible from every page on this site, or they can send an email directly to our Webmaster by writing to info@oakwoodhillcemetery.com.

This Internet Privacy Policy was last amended in 2021.

Our Reviews

Jacklyn R.
I thought this would be the hardest thing. Oakwood Hill made it easier than I ever thought possible.
Steve B.
Oakwood Hill is a place with caring people explaining your options and then letting you decide what is best. My family and I felt no pressure at all while we made our choices.
Janina F.
Leland is clearly cut out for this work. From the moment we met, I felt him to be a caring presence simply there to help me through the process. He is a real asset to Oakwood Hill!
Reginald V.
All my family has gone through Oakwood Hill and I wouldn’t go anywhere else. They seem to genuinely care about their customers and it shows. Thank you!
Sandra Q.
Not only did we save a ton of money by using Oakwood Hill, we felt like we gave our dad a quality send-off. He would have really enjoyed it and that makes our family feel that much better about it.
Jason F.
Last place we went for a simple cremation, it took three weeks. Oakwood Hill took only 5 days. They’ve got a customer for life from here on out, pun intended!
Yancy S.
With the pandemic, we had some concerns about coming in to their office. They said we could visit their website and take care of everything that way. Talk about convenient. Thanks Oakwood Hill!
Megan D.
Simple, easy and efficient. Am glad hospice referred us to Oakwood Hill.
Barry C.
We asked a ton of questions and got nothing but direct answers. The funeral director did not have any issue with that and he very quickly earned our trust. We hope not to, but would come here again without hesitation.
Emily P.
They just handled my father’s funeral. Even through our grief, you could feel their compassion and professionalism at every turn. Leland was our funeral director and we recommend him to anyone who wants a similar experience.
Gary T.
I may be years late in writing this, but during our time of sorrow the people at Oakwood Hill helped us crafting a ceremony we are still so proud of. They went out of their way to exceed our expectations.
Samantha B.
Very caring people at a very difficult time. Thank you, Leland Loftis, for your personal attention and care to our needs. This company is one of the best.
Natalie T.
Our son’s passing was unexpected and a real shock. We were told to call Oakwood Hill and are very thankful that we did. We could not have been more pleased.
Sally P.
Thank you so much for the great care and compassion during the funeral for my mother in law. While most of us did not want to go to the funeral, all of us afterwords thought that it was very well done and felt like Oakwood Hill did a great job.
Justin R.
My parents chose to pre-plan their cremations through Oakwood Hill and thankfully they did. After the death occurred, we called them and they began carrying out their wishes.
Shannon V.
I have attended multiple services held at Oakwood Hill and what makes them stand apart from the rest is their staff. Dedicated, compassionate, professional and willing to do whatever it takes to exceed their families needs. They are the best of the best
Jeanette B.
My husband passed away and I was in a state of total shock. Given I was new to the area, I found Oakwood Hill on Google. They were reasonable, professional and took great care of me and my husband.
Lance C.
The nurse at the nursing home told us about Oakwood Hill and their long history and experience with cremation. After we spoke on the phone and then met with the funeral director, we knew we made the right decision.
Karen Y.
Dealing with my fathers’ death was definitely not easy. The staff here at Oakwood Hill were amazing to our family in our time of need. They were always so patient with us and always answered any questions we had. I don't know what other funeral homes are like, but these guys were amazing, especially Leland who listened to my mother, sister and I when we were conflicted about flowers and was just overall wonderful to us.
Clark G.
I couldn't recommend a better funeral home in the Tacoma area. Not only were they very personable, they also didn't try to push us to buy more ‘stuff.’ They saved us a huge headache during a very emotionally difficult moment for our family. Highly recommended.